I had a home built by Terri in 2010. My parents had a horrible experience building a home, as a result I did not trust them and was paranoid throughout the entire process. My brother just had a home built in Austin for over 800k and has also had an incredibly bad experience. I looked up Robinson after a phone call from him to see how Terri was doing. To my surprise I found a negative review. I can tell you when we built they were outstanding and patient. He delivered everything he promised and allowed me to make upgrades and changes that he never even charged me for. He put up with our mistrust throughout the entire process. He sent his contractors back out for every minor fix we needed for over a year after we closed. He even replaced the gas fireplace when it malfunctioned. I can understand being upset about a malfunctioning appliance but I am not sure if I would expect the builder to be responsible. I am surprised by the lack of communication. They were excellent communicators

My house was built by Robinson building not even 3 years ago. Within the first year, my dishwasher started leaking, causing water damage. We have talk to both Mark and Terri to get the water damage fixed and it still hasn't happened. I had to call and get the dishwasher fixed, even though my house had a year warranty. Now I am painting and finding rough areas where it appears the drywall mud had not even been sanded. I also have several areas where my walls are cracking. Overall, I am not impressed with this company at all and would never buy a house that they had anything to do with.