I HAVE BEEN GOING TO THIS STORE FOR ABOUT THREE YEARS, RECENTLY I TOOK A FRIENDS ADVICE AND WENT TO ANOTHER LOCAL MUSIC STORE TO GET A PICK UP UPGRADE. AFTER 3 TRIPS BACK AND FORTH TO THE OTHER STORE AND MY GUITAR STILL NOT FIXED, I RETURNED TO SOUND SYSTEMS INC WITH MY TAIL BETWEEN MY LEGS. THEY DIDNT CARE, AND FIXED MY GUITAR WITHIN A COUPLE HOURS (AND HAD A GOOD LAUGH AT WHAT SOME OTHER STORE CONSIDERED PROFESSIONALLY DONE). EVERYONE THERE IS ALWAYS FRIENDLY, AND HAVE MET SOME REALLY COOL PEOPLE THERE (OTHER COSTUMERS). A PLACE WHERE SOUTHERN HOSPITALITY STILL MEANS SOMETHING AND THEY VALUE THERE CUSTOMERS. DAVE IS TRUELY A GUITAR GOD, WHO TREATS EVERY GUITAR LIKE A 4,000 CUSTOM MODEL AND ITS HIS, HE KNOWS A LOT MORE THEN YA THINK AND DONT MAKE YA FEEL DUMB WHEN YA ASK A QUESTION EVERYONE KNOWS THE ANSWER TOO. I WILL NEVER ... EVER LET ANYONE ELSE TOUCH MY GUITARS. EVERY MUSICIAN AT SOME TIME NEEDS A HOME AWAY FROM HOME, FIND YOURS AT 3072 DICK POND ROAD. IM SO GLAD I DID