I got excellent service! I saw a car on-line at another lot and they drove it over so I could take a look at it. I had questions about gas mileage on each car I test drove and Kimberly had the information handy and was happy to help. They stayed late to accommodate us and gave us a great deal. I would highly recommend Karzplus to anybody that is looking to buy a used car. Friendly salespeople, great customer service and attention to detail. What's not to love?