Tried to overcharge my wife for service, putting the lie to the "Service at about fair price" motto they use. Tried to charge her $350(water pump) + $200 for labor for a water pump which oem from Toyota is $165. Then when confronted they couldn't believe she had called Toyota. Then said she was 2 qts low and filled without asking with a brand of synthetic she doesn't use without consulting prior to doing so and then is trying to charge for it despite the fact she said to be notified before anything was done.