We bought a new unit this year and it only took them 3 months to get all the kinks out of it they had to come out to my house several times to fix the issue the never offered me a discount are money back are anything for me wasting my time waiting on them to figure out what the issue was with it being a new unit and all we did not think there would be so many problems this is the worst place to get a new unit and they still never sent out my warranty information all I asked for from them was a small gift card to comp me for my time and they could not even do that I will never use them again once my warranty is up and if I need something done that is not covered I will be calling someone els.

My dog had chewed through the wires on my air conditioner and that is never a good thing. They came out around my schedule and helped me out. I appreciate that fact that they had coupons in the Dex phone book to give me the most affordable price possible. I would use them again.

They were so great. My husband called them to install a new heat pump. Best decision ever. They did a great job and the guys were very courteous. The heat pump works better than we could have imagined and overall the experience exceeded expectations. I've already recommended them to two friends!

The two guys who came out and installed my new a/c did an excellent job. They explained everything in a way I could understand and were very knowledgeable. I'll definitely be going to SOS for all my future service calls.

Great service. I called to schedule someone to look at my A/C and they did everything they could to work with my schedule. They called ahead so I would know when the guy was on his way. The service man was very nice and fixed my airconditioner in an hour!