Mr Ayers heled my mother with a case and could not have been nicer. After her first visit to his office, which is upstairs, he went to her home on several occasions so she wouldn't have to climb those stairs again. She is in her 80's and it was difficult for her. She was treated with such respect and dignity through a very difficult time. He was also successful in getting a fair settlement as well. I would use him again and refer him whenever possible.