They basically held my cat hostage , refused to let me see him first until i signed for unnecessary treatment lying to me that his condition was improving which it didn't then it was i couldn't see him until i paid for everything. i was bullied, taken advantage of, extorted and forced to consent for unnecessary testing. then after the decision to put him down was made the guy came in and tried to guilt and bully me into paying an additional $500 and when i refused he told me if i didn't my little man would be returned in a ziploc bag. THEY ONLY CARE ABOUT HOW MUCH $$ THEY CAN GET FROM YOU.

Cassleberry location. AWFUL. RUDE. They need to be re-staffed with compassionate, friendly people. Horrible experience and I will forever rue the day I ever went there.

Great place to bring your pet