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      Dri-Rite Carpet & Upholstery

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      Carpet & Rug Cleaners, Carpet & Rug Repair, Cleaning Contractors

      209 E 2nd Ave Ste 3, Owasso, OK 74055

      918-274-0553

      OPEN NOW: 
      Today: 9:00 am - 5:00 pm
      Amenities:
      Wheelchair accessible
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      REVIEW SUMMARY

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      1 Reviews
      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      anonymous

      07/17/10

      They were continually late and did not complete all of the required job. After realizing this I called the owner, who was also the repairman, and told him that I was unhappy as the written quote included more than he did yet I was charged the full amount. After days of arguing and being told I was wrong even though it was clearly in writing, they finally agreed to come out and fix it only after I canceled my plans and waiting around for them, they showed up only to give me a PORTION of the money back and leave while refusing to discuss or look at the written quote which had broken out the prices of each item.

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      DETAILS
      General Info
      We would like to take this opportunity to introduce ourselves, and share some information about our business. Our names are Tony & Kathy Jones. We've been in this business a long time... more than 25 years. Over the years we've seen how unethical salespeople can persuade some one to spend more money than they need to, on things that are already offered in the process but are hyped to sound like something extra. That is definitely not what we're about. We started our carpet cleaning business in Oregon, then moved to Florida. Three years ago we moved to Owasso to be near family. 80 percent of our customers in Florida were elderly, who are often the most vulnerable to bait and switch sales tactics. Those clients taught us a lot about customer care. We're not concerned with the hard sell and the add-ons, so we can really focus on what needs to be done... and we have fun doing it for you! A big part of our success Is that we keep our business simple. Our process is dry foam cleaning, which we think is superior or to steam cleaning, with only two potential and very legitimate add-ons: pet odor removal and Teflon protection. Pet odors... usually urine are a common problem but can be difficult to treat with standard cleaning methods. Dri-Rite uses a specialty product which attacks the bacteria responsible for the odor at the carpet surface. When the odor is especially heavy, the padding beneath the carpet may also be injected with the solution. In rare instances, removal of the padding may be necessary in order to treat both sides of the carpet as well as the flooring material. The price for removing pet odors varies greatly depend the on the size of the area affected, the severity of the odor problem, and the number of steps required to eliminate the I odor. Dri-Rite's technicians will assess the damage and pro vide a price quote before they begin work. Teflon protection is becoming the new standard for car pet and upholstery protection. Like its predecessor Scotchgard, Teflon offers protection against dry, liquid and oily soiling, as as fiber matting and premature ware. The protection results from filling fiber pores with an Invisible shield of silicone polymer, plus a special dye blocker. Many consumers don't think they need the extra protection, but consider what your furniture and carpeting cost, and how you could extend their life by 50 percent with regular cleaning and Teflon applications. You might decide it's worth it.
      Hours
      Regular Hours
      Mon - Sat:
      Categories
      Carpet & Rug Cleaners, Carpet & Rug Repair, Cleaning Contractors, Janitorial Service, Upholstery Cleaners
      Payment Options
      Brands
      scotchgard
      Neighborhood
      Owasso
      AKA

      Dri-Rite Carpet Cleaning

      DRI Rite Carpet & Upholstery Cleaning

      Other Email

      Other Information

      Parking: Lot, Free

      Wheelchair Accessible: Yes

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.