Don't use UPS if they misdeliver your package or packages you are out of luck. The supervisor could only complain about the driver that put the packages on the WRONG porch she was going to call me by 6 o'clock well it's now 3 weeks later and NO CALL, I call their 800 # and they will do nothing to retrieve my packages or at the least make me whole for my losses

I would highly recommend NOT to use UPS if you live in a new development. I had a package suppose to arrive today and checked the tracking number this morning and found out that they were going to return it back to the sender cause they couldnt find my address in the system, instead of maybe calling or contacting the sender to verify that the address is correct!! I live in a new development. I had to call ups 5 times and wasted my time. Not only did i need this package TODAY ups brushed me off. Instead of them owning up to there fault, they made this my issue and not theres. If there resolution is to immediately just send crucial stuff back without even trying to do there job and fact finding, they should just give there business fully to ups or fedex. After the lady told me at the Pacific office that my address is not in there system ....not even 30 mins later I see a Ups truck drive by my house and deliver something to a house that is three houses down!!!