WOW. I will write it again...WOW. I had slacked on my hair for three years so it looked pretty awful. I had my natural brown color on half of my head which turned into a brassy red on the bottom half...no structure, split ends galore. I was ready for a big change. BLOND with highlights and a razor cut and bangs (NEVER had highlights before). After mulling over where and who to go to for ages, I finally booked an appt. here with Whitney (upon the rec. of a friend who Whitney has also taken from light to dark and back again). All I can say is she performed a miracle on my hair. It came out 100 percent how I wanted it which I consider a miracle considering I was getting so many different things done. From the cut to the color, she absolutely nailed it. We were on the same page about everything. Plus, she is a total sweetheart and totally knowledgable about what she is doing. I looked and felt like a different person when I left and although the process took over 4 hours, it went by super fast. I told her she has a new client for life. I really cannot say enough good things about Whitney and the salon. And the price...about $150 LESS than I thought it was gonna be.