Terrible experience! Children are not #1 priority here.

I agree, whole-heartedly with the posts about the "merger". This also would coincide with the changing of "managers". Chaotic, unorganized, UNPROFESSIONAL, understaffed, whiney and sneaky would be how I would describe the "management" and the environment here. The only reason to send your kids here would be if you like to pay for: a renovation that took half a year, a dangerous parking lot for drop offs, 3 hour naps, days that your children don't attend (water main breaks, sick days) and other small print contract "fees" as well as their precious 2-star status-(whatever that means) which is NOTHING as to how your kid is treated. When you meet with the staff, etc., they tell you one thing and then they do or say another. Try and give suggestions on the care of your child and you'll be met with a lack of common sense and a giant attitude from the daycare manager. Save your time, money (they got plenty of ours) and sanity. There are plenty of other options available in the airport area.