If I could give them 0 stars I would. The concept Is great, but making appointments is a nightmare. Almost every appointment I made they would forget to put it in the computer, so when I came in, they would say I never had an appointment. On days when they actually did put my appointment in correctly, I would end up waiting in the waiting room for 45 minutes past my appointment just to be seen. I talked to two different managers and the Dr.s and nothing changed. I was told to use their drop off service and when I did that, it still took them 20 minutes past my drop off time to come get my dog from me. When my pets were finally seen, they spent very little time with me and my concerns were not addressed. I was even told at one point that I should put my dog down due to a behavior issue. I have since cancelled my membership and found my dog a trainer that has helped the behavior issue. Also you have to pay a fee sign your pet up and then you have to buy your pets back when you cancel. Horrible service all around!!!!

There are so many pet insurance options out there, I was having a hard time choosing. Hannah is more than insurance. They don’t just cover the basics and then leave the big bills up to the pet owner. They actually cover ALL vet care costs, PLUS deliver high-quality food to my house AND I get training classes. Amazing!

Hannah has done so much for my family and I. They provide all vet services, plus food and training care for a low monthly fee. Basically, we get all of our pet's necessities covered and we never have to worry about vet bills!