Worst experience ever. Moved from Oregon to Texas. On arrival, so many items were missing and broken. I truly believe some of our missing items were stolen,either at the Portland warehouse, or by the drivers. I don't like to accuse, but this I truly believe. Of course, they say they will search for them, but nothing has ever been found. Do not use this company, unless you want your valuables to be lost or destroyed. They don't care once they get your money.

Using this company for our move & the company they contract with (Protected Van Lines) was an absolute nightmare. To start off, the company gives you a 3-day window they will pick up your items. Our window was Wed-Fri & we were moving on Sat. They called on Thurs to say they'd be there between 10-2pm on Fri but did not show up until 4:30pm. I was anxious because I had waited around all morning and afternoon with no communication as to why the delay. I tried calling several times & was unable to get ahold of anyone. I was growing increasingly irritated since we were leaving the next day & our stuff had not been picked up & I had no clue what was going on. I was completely livid by the time they arrived but had to be nice since I was at their mercy to carefully pack our stuff. They offered little explanation as to why the delay. One of the guys brought a dolly in the house & made two large scratches on our wood floor. I showed him what he'd done & asked him to please be more careful.

I was waiting to see if I received a tool box that was lost in my move (they told me they found it) before writing my final review. It never arrived.



My last minute move began with a quote from Budget. This is the first problem. They are middle men who quote low to get the sale, then the bad news when NW Relocation shows up and it's TRIPLE the price. He spent too much time bashing Budget and not working with his men this I felt put them behind schedule.



One of the workers didn't speak or understand English very well, he needed to be supervised but he wasn't and this caused most of my troubles with them. He packed my moving folder with all my necessary papers, passport and money that was near my computer on the counter. Mind you his job was to pack the kitchen items, pots, pans, etc. When it was discovered that the folder was missing, Dan (the foreman) immediately blamed me. Saying “that I was mistaken and often times customers say things like that and it wasn't true”. Practically yelling. He was pretty cold and unhelpful until he suddenly remembered seeing the leather folder himself. Then he softened his tone with me. However, while unpacking the boxes, they didn’t repack carefully, my clothes got dirty and items were broken. He also packed two bags of garbage that was smelly when I opened my boxes. Stupid and unprofessional.



When my items arrived, the delivery guy held my things hostage until I paid him in cash first. He refused to take my items off the truck. So I paid him. then we were suppose to count the boxes to make sure nothing was missing, he refused to do that. He then proceeded to hit on me asking to come back and make dinner for me and help me unpack. I was disgusted. Then around 10:30pm he called saying that he found a rug in his truck that belonged to me. He said he couldn't bring it back because he was gambling and he couldn't leave his 'good winning hand’. I had to get up and get dressed in the middle of the night to go get my rug.



In addition, most of my dishes were broken, my lamps were destroyed and my bookcase was damaged because it was never put in a box as promised.



Then finally, I called the office asking about my toolbox. Neil said he found it and was tying to reach me. Mind you he was calling the wrong number. He said that they would put it on the next truck down here. When I never received it, I called and I was told that they sent it UPS. I asked for the weigh bill number to trace it. I was told that they lost it. So then I said I could still find it with the credit card number that was used. He then told me, that he paid cash so there's no record. You tell me, what business does this? You be the judge as to what happened to my tool box?? They stole it.



All in all, 99% of my experience was negative.

Worst moving company EVER. They damaged our mattress in a move from Utah to California where we were promised shrink wrap and tape for free. My wife asked the driver to wrap the mattress and he responded with verbal abuse and said nobody requested it. Communication was beyond poor, and I had to call them 6+ times every day for 3 days just to find out where our things were and when they would be delivered. DO NOT USE THESE LIARS!

After experiencing their awesome service, I have no doubts that their movers are extremely talented and they made the full use of their potential. They came on time, managed the entire move (Oklahoma – West Virginia) very professionally and executed each and every single step exactly how I wanted. I am really happy with the outcome. They simply impressed me like anything.

I was about to hire another company for my move but changed my decision at the last moment. I decided to go with NW Relocation because of their reputation. Though they were little expensive than the other company but I preferred the reputation over price. I was right. I took the right decision. Their movers and the sales guy Ryan did everything necessary for my move. I had many fragile items and plenty of heavy furniture. So, I was little worried. But they wrapped and packed everything with great care and skills. It was clear that these guys are highly experienced and skilled. They completed the move in quick time and charged within the quoted amount. I am more than happy to have a great move.

Reliable, dependable, honest and respectful. NW Relocation treated my art works as if it was a newborn baby. Thank you so much as this was very important to me. These guys are top notch. I would recommend this moving company to anyone. Five STARZ

I have a large family with 6 kids, so you can only imagine how stressful moving can be! I was looking for a company that is reliable and experienced. I went through several companies, none of which I felt were good enough for the job. I moved several years ago with another moving company but despite all their promises I was not left happy with the work they did as they were not reliable and several of my items were damaged. My brother suggested I called NW Relocation as he had used them previously. Upon calling I spoke with Whitney who was completely honest and told me everything I needed to know. The job was done brilliantly. The movers packed everything with care and were great with wrapping all of my delicate items. Job well done.

We just moved recently to Alabama from Colorado using NW Relocation and they were fantastic. They helped us in all possible ways. The supervisor was great, very professional and friendly, as were the rest of the crews. The price seemed VERY reasonable for how much work the guys did and they did it well. There was absolutely no mistake by them and not a single minute’s delay. All went according to the plan.

I spent many hours researching for moving companies for moving before deciding which one to use. We finally decided NW Relocation and were very delighted with our decision. These movers were excellent. They, very carefully and very quickly packed up our boxes and furniture pieces. Everything was unharmed. And the moving quotes and customer service was also satisfactory. I will recommend these movers to anyone after enjoying their service during our move from Washington to Wyoming.

I was lucky because I got a very smooth move quickly and within a very reasonable price. Obviously it was possible because of the mover I hired which is NW Relocation. I appreciate their punctuality, commitment, accuracy, price and great service. They are not big mouths like most of the movers; they have proved that they are seasoned campaigners in moving service and the mean business. I would like to thank the crew members and the sales rep Mike for the world class service and very affordable price.

Moving is not an easy job and full of hassles. Well having said this fact, it is not tough as well but you need to hire a very reliable moving company for that. Finding a good moving company is also pretty hard because most of the reviews are usually manipulated. That is why I put my money on my instinct. After the discussion with the sales rep Ryan of NW Relocation I was quite sure that they are real pros and they mean business. That is why I booked them for my move though I had better offers from other movers. They proved that I did not make a mistake. The team of NW Relocation arrived on time and dealt with my move with great skills and professionalism. They were not in a hurry, they were calm and quite, very focused and very committed. When the move was completed that time they were running ahead than the schedule and when I checked the inventory I noticed everything arrived in great condition. It was a very timely move, with zero errors and within the quoted amount. Thanks a lot guys.

I am so glad to had NW Relocation for our move. My moving planner Ryan, who I spoke to on the cell phone, was very friendly with me and told me in depth how the estimate worked. The team arrived in time and pick up all furniture without any damage. NW Relocation was always in contact with me from beginning to end to give me messages about the move and where my things were. When the movers shipped they set almost everything up for me once again and really did an outstanding job.

The easiest most & convenient way to move is by using NW Relocation. In my last week move from Oregon to Alabama everything worked out so smoothly. The staffs were professional, helpful and knowledgeable. Everything arrived safe without any damage in this move. I highly recommend this company for any move!

Sales rep Ryan to driver each and every one was absolutely wonderful. They were very efficient, friendly, knowledgeable and capable. Their timing was as perfect as stop watch, all expenses was reachable. I had a move from Oregon to Colorado. For such a long distance move, if anyone wouldn’t find any trust worthy mover then the whole move will be misshaped. And in this regard I was searching through web site followed by the reviews and found them. I recommend them now and after. Good luck NW Relocation.

I could have not asked for anything more from a moving company. They have supplied the boxes for free, took great care of my pets and accomplished the task a lot before the schedule and ensured the safety of my goods. I hired them while moving to FL from WA. I decided to use NW Relocation because of the sales rep Mike. He offered me the best price and also visited my place just to know about the nature of the move. Their movers arrived on time, wrapped and boxed my stuffs, paid extra attention to the fragile items, dealt with the furniture with great care and moved them to the destination without a single damage. They charged within the quoted amount and also helped us to store everything. Being honest they did more than enough to impress me.

Recently I got a new job but for that I had to relocate to Florida from Oregon. So, I decided to relocate there with my family. I assigned NW Relocation for the move because their sales rep Mike offered me the best deal. They were supposed to deliver all my stuffs within 5 days from the pickup. They did not miss the deadline. They delivered all my belongings within the schedule and made sure that nothing gets damaged or missing. I felt really good when they charged within the estimated price.

NW Relocation was the one who has offered me the service to manage my last move. Compared with others they were actually good for a change. With them I didn’t have any problems and everything that I required from them they had proved at their best to fulfill it. The movers are commendable. They are hard-working and well trained. I liked how they treated my things during my move from Colorado to Virginia. They did it fast and safe. So, I am satisfied that I have discovered at least one great moving company finally.

NW Relocation is a fantastic company. I have recently used them for a long distance move and experienced the best possible service. Their movers are highly experienced and most importantly they were willing to give their best. I was quite impressed because they eventually managed to deliver within such a tight budget and time constraints. This is great company without any doubts.

I was lucky to have a perfect move within my budget. Few days ago I hired NW Relocation during my move to Idaho from Washington. I hired them because of the price they offered and obviously because of their sales rep Mike. However, the team of NW Relocation on time and handled the move so efficiently. They seemed to be in complete control. There were some odds and few fragile items too but those were not enough to cause any delay or damage. It was a perfectly executed move within the given time and budget. So, I thank the entire team of NW Relocation.