If I could rate him lower I would. You are never able to get a hold of him directly. He is not organized, and very unprofessional. Our case was dismissed due to his gross negligence and inability to file the correct paperwork. We paid a large amount of money for his services and after our case was dismissed due to his faults, will not refund our money and told my husband that we would have to pay more if we wanted him to work on our case again. Do not use this man!