I have been a patient of Dr. Tao now for about 7 years. I use to be TERRIFIED of the dentist and just did not want to go. Since I have found Dr. Tao I love the dentist never miss an appt. Everyone in the office is so personable and yes very gentle. When I walk in they always are so friendly and always REMEMBER my name even if it has been 4-6 months since last visit. I would highly recommend Dr. Tao to any one who is looking for a dentist.