I have boarded my cats since the beginning of the Cat Chalet - the place my family refers to as 'The Spa'. The owner and staff are so wonderful, so loving, and so responsible - even with my "special needs" cat. All I can say is every time I drove away after dropping off my cats, I had a clear, happy head - the same emotional feeling as when you leave your precious children with a loving grandparent or special babysitter. Do your cats a favor and treat them to the Cat Chalet!!