Excellent Bridal collection and customer service!!! If they don't have what you are looking for , they will special order it or have it custom made. They have a large source for diamonds.

I just called to ask a battery watch replacement in my Tag and a Gucci, $55 and $25 what a steal!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been to Midtown Jewelers several times in the past 2 years. First, I have to say the staff is great, they really try to do everything they can to help. I have gotten watch batteries replaced and a few of my wife's jewelry pieces repaired. Awesome work! Recently I picked up this beautiful diamond necklace made in carbon, my wife loved it so much so that I may have to get her the matching earrings for the holidays. Did I mention that they also send you hand written thank you cards and special giftcards, who does that anymore? That's what you call service. Highly recommend you give them a try...

Great service! I brought in my grandmother's ring, they helped me redesign it so that I could present it to my girlfriend as an engagement ring. It was much easier than I had imagined, no pushy sales techniques! I highly recommend you pay them a visit.

Awesome service, not sure about the previous review... I have been to this store several times now, each time I am greeted and welcomed in... They have done some watch batteries for me and they sell Pandora, which my mom and sisters love, so convenient. The place is family owned, not a chain and I always see the same people, which is nice. Definitely recommend them!

If I could give them NO stars I would! This place has the worst customer service! Dont waste your hard earned dollars in this place. There are far too many GOOD jewelers in northern Virginia to waste your time in Reston on these guys!