They care about what you want, and what works with your hair. My 18 year old daughter has very beautiful curly hair, she receives cuts that show the curl and she can take care of it. My mother now gets hair hair done there so, it has become a family affair, because a good hair dresser, is hard to find, and you have to share!! The "Girls" are super. They are friendly, make you feel comfortable, and the place is very clean.