Great carpet, horrible customer service with instillation, disengaged sales people. Strongly suggest you read review on YELP before using this group.

Very poor customer service. The owner never returned our calls when we started having problems with the flooring they installed. We had to actually contact Carpet One headquarters to contact the owner and tell him to respond to our calls. Appointments were made to come to the house to look at the issue and no one ever showed up. We spent a lot of money on a floor that was supposed to have a 25 year warranty and the service after-the-sale at this place is awful. If you have problems with your installation or the flooring, good luck getting the owner to respond to your calls and address the issue. It is going on 7 months and our flooring issue still has not been addressed. Unbelievable.