I did not have a good experience I bought a hamster and in three days it died and I did every thing they said it was already sick when I got it you people made me hate your store.

I had to find my receipt so I could get the exact date/time I was there. 5/7/13 at 7:44 PM. This particular time I was SOOOOO impressed by the staff there I just had to write! THIS is what customer service looks like. The young gal who helped me in the area of Replendish feeding and watering bowls was excellent, went above and beyond, and was very pleasant. I felt good after leaving there for quite awhile. I wish other businesses would get a clue about how important customer service is. I will go way out of my way to go somewhere that makes me feel happy. Likewise, I will go way out of my way to avoid a place with lousy customer service. Thanks for a wonderful shopping experience every time I shop there, but especially this time :)