Actually I don't give Carpet World a 1 (one) star, but had to put something there. What should have been a day job turned into over 2 months and I still did not get a satisfactory job done by the 3 crews that they sent out. The crews did not speak English. Hard to communicate. I asked the salesman that I dealth with if they used people that spoke English and he said they did. I would not recommend Carpet World. They did give me my money back on some damage they did while trying to correct their errors!