very satisfied with the experience. Received a super Buick! It was my also my first time using the Emerald card and the process was seamless!

Car was clean and dependable. Staff was courteous and helpful. We always like National.

We rented a car this weekend from National at San Jose Airport and the customer service was outstanding!!

I am normally treated very well by National. Unfortunately, this trip did not measure up. I am a National Executive renter and I am supposed to get any car at the mid sized car rate. When I asked for a particular car I was told there were none available. I pointed to one in another lane and was told it would cost more for that vehicle. I protested some but did not have the time to have my point validated. I had to pay an additional amount.