This place is to be avoided ... The worst manicure I have ever had. Sitting here typing this eight hours after my so-called manicure my nails are still tacky and the finish is pitted and not at all shiny. I agreed to a $15 manicure which started well, but halfway through I was swapped to another manicurist. She was short-sighted and constantly had to correct the varnishing around my nails. I think she finished my manicure with the wrong top coat which should harden and protect ... But it didn't. I gave them $20, and was immediately asked how much change I wanted. I asked for $2 change, but it never arrived. I know I should have pursued but it seemed mean - but I wish I had. Not even worth $2, let alone $20. Go elsewhere - this is a very unprofessional outfit and I am sorry I ever walked in.

I have known the owners and been a loyal customer here for 20 years, and would not go anywhere else. The owners are the most gracious, hard working and honest people I know. Their customer service is always superior, services professional, and atmosphere relaxing and peaceful. They treat you like family and will go out of their way to be sure you are pleased and have a good experience. The store is always very clean and you can count on consistent service here. I always recommend them for large parties and weddings, as they will custom design any service package to accommodate the customer's needs. In today's world of dwindling attention to detail and truly authentic customer service, these folks still do it the right way by treating every customer as their #1 priority.

If you like your nails to look fabulous and you are into perfection, this is your place. I have been going here since it opened and find all the employees friendly and qualified. I have had pedicures, manicures and silk wraps. Each procedure has been done to perfection. This establishment is super clean, beautifully decorated and relaxing. Although I make an appointment, most people are walk-ins. It has many tables and eight spa chairs as well as many employees. It is the best place in Santa Barbara for nails and waxing and the prices are very reasonable.