Predatory and Inept



After ignorantly enriching this business for years, my nearly 70-year-old friend consulted me on his perpetually crashing system that was originally purchased from them and that their repair department had just returned to him. My friend's computing needs are stereotypically modest: email, browsing, and word processing. As soon as I saw the case Central sold him, I smelled elder financial abuse. My friend, who subsists on a monthly social security check, had no problem describing his rudimentary technology needs to me, yet Central sold him an opulent, giant Cooler Master Stacker 830 case $200+ with a comically mismatched Asus micro ATX motherboard/Intel Core i5 2500 $300+, GeForce 650 Ti gaming card $170+, and 8GB RAM/1TB hard drive $200.



As recounted in other reviews of their repair service, a new hard drive is this business's panacea for software problems: To solve intermittent blue screen crashes, Central sold my friend another 1TB hard drive $100+. By the time this computer came to my attention, Central had extracted around $1,000 of his retirement funds, hours of labor transporting the Goliath case back and forth from Pacifica, and weeks of down time. Regrettably, my friend abhors confrontation, will not demand a refund, and is doomed to return there for an adapter they failed to supply with the $170+ gaming video card to make his ancient analog VGA monitor connectable.