First time to Ella's - new to the area...the place I was going to was closed and this was nearby. I went in around 3:15 pm and was the only person there. I ordered the chicken salad signature sandwich, stuffed green pepper soup, and a brownie with walnuts. The service was fast, of course, since I was the only person there. The worker was nice and friendly but I'm sure it helped that I was friendly and very talkative. The prices were decent and the food tasted very fresh. However, I should note that the food was lacking flavors...I added salt and pepper and that in itself helped tremendously. I also added a little mustard and some mild banana peppers for crunch and a zing and that really made the sandwich great. The worker knew I had never been there before and didn't ask me if I wanted to add anything to the sandwich so I'm not sure if that was an option. The soup was good but again, needed salt and a little pepper. The brownie was good but tasted like sugar and wasn't as gooey as I had hoped. Overall, the food was pretty good but it could benefit from some much needed spices. Maybe they do that deliberately because everyone has different tastes and there are so many food allergies these days. I don't know. I took it home and doctored it up. The ingredients were very fresh, though, and the bread was very soft which was a big plus. Also, the chicken in the chicken salad was nice - not too soft but not hard - but the pieces were really big. I think a little too big. It was hard to eat the sandwich without the chicken falling out and one piece of the chicken was like 2-3 bites for me. I think I'd go there again just to try the Reuben sandwich. Overall, a nice little shop where the food is definitely better than "fast food."