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Details
Hours
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Contact Info

Phone:

Main - 617-776-6400

Address:
48 3rd Ave Somerville, MA 02143

Reviews

1
4 Reviews
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R
Roger B.

07/14/17

1 Reviews0
1.0

I was waiting for a very important/crucial letter. Driver DID NOT ring bell. I happened to look out the window and see him getting in his van. I ran downstairs, opened the door and yelled at him to stop. He looked at me and drove away! Checked status online, kept saying attempted to deliver to a UPS Access Point 3 times. These access points are electronic and operational 24/7. No reason listed anywhere why the driver failed to deliver 3 times. Called up to complain, I NEED my letter! Made arrangements to pick up tonight at this facility. Was told that I will be contacted within the hour by a rep to confirm. Waiting by the phone with all of my reception bars full. Check online and a lie is posted saying "We've attempted to contact the receiver", lies, lies, lies, they did not because I have been waiting and others have called me, so phone is working perfectly! Will update this after I attempt to pick up the letter. I don't have a good feeling about this though! How is this acceptable, honestly?

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anonymous

12/09/14

1.0

Ups Somerville and the surrounding area is the worst delivery services they lie about the delivery attempts and very poor customer service especially the truck drivers what a shame

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anonymous

12/09/14

1.0

Ups Somerville and the surrounding area is the worst delivery services they lie about the delivery attempts and very poor customer service especially the truck drivers what a shame

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anonymous

12/30/13

1.0

Poor job by them fixing issues. 4 times before and now again today I don't get packages delivered because "I requested delayed delivery". Seriously I've ordered it I paid shipping I want it now.

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Category
Office Equipment & Supplies
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