Overpromise and underdeliver. Yet, they never fail to charge for every thing and threaten to charge more when you voice your concerns. Unethical way of doing business. My family has been put through the ringer, partly by the inactions of the attorney and the snails pace of the typical business response. They are always "in court", too busy, or frankly not really in touch with the case as they obviously stretch themselves. Who suffers? We-the client. I warn any one so they do not have a horrible experience such as I/we have had. I only regret that I continued on once I saw warning signs of unethical behavior and questionable character.