Very nice rooms great staff

This place was absolutely horrible. A cheap, chintzy remodel, they used pergo floors in the rooms, which makes for waking up way to early to the clickety clack of everyone's shoes coming and going. Cheap soaps/shampoos, etc. Something seemed strange as there was no hotel name on the generic keys, the key envelope was a small manilla envelope cut in half, and the do not disturb doorhanger has 'maid service requested' on the back of it, which makes for an easy mistake when a sleepy traveller places it on the doorknob, resulting in the maid walking in on me naked way too early in the morning. A complaint to the manager resulted in him saying he only cares what 'good customers' think(!) When he refused to offer any kind of remuneration for my bad experience, I calmly told him that was a horrible policy, he threatened to call security on me. I took a photo on the way out, and he came at me like he was going to attack me, and threatened to do so. I should have called police on him. This crazy man, according to hotel staff, was the highest up guy they could put me in contact with, and claimed not to have owner's info. They are not listed with BBB so I couldn't file complaint with them.

Loved having a nice new place to stay in Studio City. Great staff. Will be back!!