Took our Truck in to get a price on a muffler and repair and Jesse went from $375 to $425. The next day when I went to get the job done the price went up to $664 He had already put the truck up on the rack the day before and swore to my husband and I he would treat us right. Yeah right! Jesse danced all around in making promises he had NO intention of keeping. I will post this on social media to warn others of the shady doings with Jesse at big Al's in Suffolk, Va Beware my friends! Big Al's will not be repairing our truck.

Great establishment awsome people! Great service!

Took my car in on 7/8/13 because it wouldn't stay running. Manager that checked me in (Jesse) told me they could check it out and would charge me 1/2 hour labor. The mechanic which I found out later was 1 of the owners pulled my car in and checked and said a vacuum hose had come off. He repaired it and they did not charge me anything I was totally impressed with the service that I recommend them to all my friends I still can't believe that they didn't charge me.