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Expressions From The Heart

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Formal Wear Rental & Sales, Bridal Shops, Florists

7530 Miller Rd, Swartz Creek, MI 48473

810-635-0797

CLOSED NOW: 
Today: Closed

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4.5
2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

09/17/13

I got my brides maid dress from Expressions In Silk Bridal when they were at the Genesee Valley in Flint. The store had a great selection of dresses in the store and if you couldn't find what you were looking for in the store they had books of dresses to look threw. The staff was very friendly and went out of their why to help us. I would go to Expressions In Silk Again it was a great experience.

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anonymous

07/10/13

Phone number to store is inaccurate by SuperPages, sorry for the inconvenience, but I am unable to correct this.

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S
shelly.sirmeyerkeel

09/15/12

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This bridal shop is wonderful!...

This bridal shop is wonderful! Patti and her team are amazing! I had went to several bridal shops in Michigan and none of them came close to the customer service that I received at Expressions In Silk Bridal. I was struggling with finding the perfect dress for my wedding. I kept going back and forth with different styles and liked several, but didn't have that feeling that every bride looks for as confirmation that they have found "the one". After getting frustrated with myself, Patti came to the rescue. She assured me that I would have my perfect dress. She went over to the rack and pulled a dress for me. I told her I liked it, but I wasn't sure. She told me to trust her and to just try it. She took me into the changing room (which is very spacious with a sitting area I might add) and put me in the dress. I stepped up on the pedestal... and there I stood in MY wedding dress. Patti asked me if this was the dress I could picture myself walking down the aisle in to marry my future husband and I was able to finally say yes. I was completely overjoyed!

I am so very thankful to the caring service that this entire staff gives to their customers. Patti had listened to all of the ideas that I came in with and went through all the styles I asked for. She was willing to go above and beyond to make me happy. We had talked about adding a touch a color by her hand-sewing colored beading into my dress to incorporate my wedding colors, adding touches of bling to one of my more simple choices and even making a belt with one of the beautiful broaches they have. She was willing and able to do all of these little details if it was what I wanted. The dress that Patti pulled for me was perfect in every way and didn't need any additional touches, but if it did, I know Patti could have pulled it off!

And then there was the story of the shoes! Again, I couldn't make up my mind. Long story short, Patti finally got me in just the right pair.

The veil? That one took more than one trip. I thought I wanted bling, but wasn't sure. I came back on another visit and told Patti that I thought i needed something more simple. She told me she had just the one. She walked over to the veils and pulled one and brought it over. Sure enough, that was "the one".

This lady's experience and knowledge in what she does is remarkable and I'm forever grateful to her for putting my complete look together. On the day of my wedding as I was finishing getting ready, I stood alone in front of the mirror looking at myself. I felt absolutely beautiful in my amazing dress! Thank you so much Patti!

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cortney.gayer

08/17/12

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Its been a long time since I h...

Its been a long time since I have really been wowed by a bridal establishment but I love this place! I'm 4'11 and I have a really hard time finding a dress shop that will accommodate my needs for alterations and charge a fair price. I'm continuously shocked at how above and beyond the Owner Patti will go to make sure I get exactly what I want. They have dyed shoes for me to match my dress almost exactly, and if my order can't come in time they always have a back up plan that works just as good. I can't wait to get married, I'm so getting my wedding dress from here, I'll probably invite the staff to my wedding! I have been to a few other places, and I've also gone through a few nightmares as a bridesmaid, maybe I'm overly loyal, but the experiences I have had elsewhere just don't compete with the level of care I get when I stop in this shop there aren't enough stars on this page if you ask me!

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M
midnightbaby01

08/16/12

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I love Expressions in Silk Bri...

I love Expressions in Silk Bridal. I got my homecoming and prom dress here. Patti was nice and helped me pick the right dress for me. They also kept my budget in mind since I had to pay for half of my dresses myself. They treated me like I was apart of the family. Recently I was asked to be a bridesmaid in a wedding and we are all going there for our dresses. We were all explained that we had to try on a dress from the designer that the bride picked. The wedding is in October and our dresses are in already. The bride was so impressed with the services we received that she is sending her mom there for a dress and having her the groom and his guys go there for their tuxedos. Thank you Patti and the rest of the staff for a great experience. We will be back for all our dress needs! --- Mercedes

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T
theresa.bowser

08/16/12

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We love Expressions in Silk Br...

We love Expressions in Silk Bridal. The staff is always friendly and takes the time to understand what we need and to help us look for dress and/or accessories that we need. They always go above and beyond and they are never judgmental. We would send all of our friends there for their big selection of prom. Also a friend of ours was getting married and she was able to get all of her wedding planned there.... the brides dress, bridesmaids, mothers of the bride and groom, flower girls and even the men were able to get their tuxedos through them. Talk about a one stop shop. If your in need of a dress for a wedding or special occasion this is the place to go. WE LOVE YOU EXPRESSIONS IN SILK BRIDAL!!

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J
jennie.herron.9

08/06/12

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My bridesmaids and I have had ...

My bridesmaids and I have had the WORST experience with this place! They sized all of the girls between 4-8 sizes off (too big). The business moved and they said we all should have got a postcard in the mail and none of my 5 bridesmaids or I ever got one. The dresses were supposed to be in over 2 months ago, but they are still not here. This place has poor communication skills. Hopefully we get our dresses before the wedding. NEVER GO THERE! Oh and 3 if my bridesmaids are from out of town and were here for my bridal, bachlorette party and to pick up their drfesses and since the dresses are not in yet they are telling them they get to pay $20 to have them shipped.

claimed iconBusiness Response08/16/2012

Jennie's bridesmaid dresses were ordered mid-March and due to arrive approximately the beginning of July. While we are unable to control the EXACT date of shipping from a manufacturer due to customs or production delays that may occur during heavy bridal season, we make EVERY effort to get the orders as due and estimated. Jennie's wedding is the end of Sept., she was kept informed along the way and told when they shipped and when we expected delivery. Since the dresses arrived from California on 8/7 my records indicate only ONE bridesmaid has made arrangements in the last week to claim their dress and have it shipped. Bridesmaids and bride were contacted the DAY they arrived along with our new address/phone number. We also waived the UPS fee to ship any dress to any out-of-state bridesmaids and paid it ourselves. Over 600 postcards were mailed the week before our move in May to any legible address and our website highlighted our move and new information. Formal wear does fit different than every day wear and any one ordering dresses in-store are asked to try on a sample piece by that designer to double check the size recommended to be ordered and the customer approves that size BEFORE the order is placed.

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J
jkjive3

07/10/12

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They are not well trained or g...

They are not well trained or good at fitting dresses. Found out later their solution of ordering my dress 3 sizes too big to accommodate my cup size was a mistake as all it did was make altering a nightmare and didn't solve they problem that I need G size cups (they should have told me to go custom - but they just wanted my money). They gave me incorrect information about how long it would take my dress to come in.... promise to call me when the dress came in but never did!!!!! Poor communication and customer service - go to Destinations in Frankenmuth for a much better shopping experience!

claimed iconBusiness Response08/16/2012

During my 30 years in this business, formal wear is always ordered based on the attributes that you are given and we must accommodate the fullest part of your figure and then tailor the dress for a good fit. Customers are notified upon the arrival of their dress to the phone number provided by the customer and a voice mail or live message is left with a family member or the direct customer. If we can not reach a customer when she is part of a bridal party, the bride is contacted to call the bridesmaid with any updated information they may have. You will be surprized how many customers move or change a phone number and forget to share it with us. We always strive to provide a pleasant shopping experience. I am proud of the many satisfied customers we have had now and in the past. Apparently we did not meet your expectation and I wish you would have contacted me direct to work together on your concerns and to earn your satisfaction.

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P
Patti R.

06/18/12

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Their new phone number is 810-...

Their new phone number is 810-630-6590 as they moved 5/29 back to Swartz Creek at their remodeled location: 7530 W Miller Road.

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DETAILS

"Styles to Express Yourself In"

General Info
Getting married -or- going to a special event should be fun. Our dedicated staff will assist each customer to find that "just right" dress/gown to make your day special.
Hours
Regular Hours
MonClosed
Tue:
Wed:
Thu:
Fri:
Sat:
SunClosed
Categories
Formal Wear Rental & Sales, Bridal Shops, Florists
Payment Options
Location
Three miles West of Genesee Valley Mall on Miller Road. Easy access to our store by I-69 as well.
Amenities
Wonderful atmosphere and great customer service.
Associations
Members of: National Bridal Service, Mid-west Bridal Buyers Association & Better Bridal Group.
Other Information

Parking: Free

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