I've been going to America's best since I was a little girl. There is no other place I would rather go. They are speedy in the time in which they get you in to an appointment, and their delivery is quick as well. They also have styles quite relevant to today, rather than most discount eye centers who carry styles from previous seasons. They have always been nice and frendly to me, and I would never go anywhere else. Quite simply: the best place for America's contants and eyeglasses is America's best.

This has to be the rudest America's Best you'll visit. They mismanage appointment times. Your time is of absolutely no importance - just making a phone call to them for an appointment time or a perscription will give you a clue as to how you will be treated once you're there.

I have had a wonderful experience with the Tacoma location. My daughter was in town and having a terrible time reading. I called and they got her an appointment the next day!!! She needed glasses and I explained to their wonderful employee that she was leaving in 8 days; he put the order in and said to call in a few days to see if they were in. They arrived 3 days prior to her leaving. They are great!!!! As far as the person who had such a terrible time; I work in a business setting similar to the location in Tacoma you have to expect to look for every clinic is the same if you are late they assume that you are not coming. Also if you were to receive your contacts in 1 week why wait 2 and then call I would have been on the phone after 8 days. Perhaps you just expected the world!!! Everyone from my office uses the Tacoma store that they have always been very happy leaving there. I agree with the other person you get what you pay for. :-)

I live in California and was visiting Tacoma for a family vacation. I had just found out prior to the trip that TWO of my kids needed glasses and I needed a newer pair. America's Best CAME THROUGH!For 3 COMPLETE eye exams, 6 pairs of glasses, shipping & tax, we paid $258 OUT THE DOOR! Everyone in MY AREA said that it costs THAT MUCH just for ONE pair of glasses!The staff at America's Best was pleasant, accommodating and willing to work with my situation! They have a customer for LIFE! I hope they open one near me!For the other person who had the bad experience, don't go into America's Best expecting Tommy Bahama customer service; go in there expecting Wal-Mart customer service and you will notice that the service is JUST FINE after all. America's Best is a DISCOUNT eyecare center - they are not trying to attract Beverly Hills clientele - just remember that before you go. Expect to get what you pay for, and you will NOT be let down. Cheers!

I've had several not so pleasant experiences with America's best not just in the Tacoma, WA location but in the Tukwila, WA location as well. However, my last experience made me decide never to go back. After a horrible time finding parking, I walked into the Tacoma store literally two or three minutes late for my appointment, and they had decided in that little amount of time that I wasn't coming and put away my chart so I had to wait for them to dig it out again. But what I became most upset about was after I ordered my contacts, they told me that the contacts would arrive in about one week, and they would call me when they arrived. Two weeks went by and they still hadn't called me so I went there to see if my contacts were in. Sure enough, they were there, sitting in a drawer, and they would still be there to this day if I hadn't gone in. Needless to say, after that I decided to take my business elsewhere.