I appreciated having a real service technician on board
and not some goofy doom & gloom repairman AKA
salesman trying to make me buy a whole new unit. I almost
found out the hard way that those companies that advertise
on TV with those wonderful stories aren't always in your best
interest. I greatly appreciated the service and honesty that I
received from Comfort Central.

I typically don't write reviews because I'm not a great writer, but in this case it was easy. I called Comfort Central as a second opinion for my A/C repair since I was hoping to get my repairs done a little closer to what my budget could sustain. I don't have thousands of $$$ to just pay like that even though I do need my A/C working. At first, I was bothered that the repairman was in his truck and on the phone for about 15 minutes. When he did knock back on my door, he mentioned that he was able to update my equipment warranty to reflect my move-in date and got the parts covered under factory warranty thus saving me nearly $2,000. The previous company never even attempted to check into this. This company went above and beyond and for that reason, I felt it was my duty to offer this public "THANK YOU"

When my A/C went wacky, I called the family friend who services our equipment but he did not respond. After 3 days, I found it best to reach out to someone else for help. Comfort Central was doing some A/C work at the office so I thought I'd recruit t their help. I found out that perhaps the friend didn't return my calls is because maybe just maybe he knew that he mixed my freon types. Comfort Central had to drain all the freon and add new refrigerant. I learned that sometimes saving money by using an apartment maintenance guy is NOT always the best idea. Now my A/C is working awesome and I have a new goto company. Comfort Central was professional from start to finish & I highly recommend them.

Comfort Central was very responsive, thorough and professional. They never educated me along the way about the issue and the solution. I recommend them highly.