I actually have multiple complaints. 1 - I purchased a vehicle and the sales rep advised I would have my car by April 19th, 2013... after rushing me for the payment and receiving teh payment, the sales rep went on a vacation before completing the transition and having my car shipped. I did not get my vehicle till April 22nd, 2013 after they told increased the shipping cost by $200 (after receiving my total payment and telling me I had no further expenses). 2 - Before I received the car, the sales rep told me there were no major scratches or issues, other than normal wear and tear. When I received the vehicle, it had Transformer symbols carved in to the paint on the hood. The transporter even pointed them out on the transport form, which the dealership signed. When I told the sales rep about it, he essentially said I was lying, that they were not there, and that even though the major scratches were not disclosed in the advertisement and description, it was my issue to deal with.