My girlfriend and I both went to this Friendly's last winter--and, it was the absolute WORST Friendly's Restaurant that we have ever visited!!! Background: both my girlfriend and I are college-educated professionals in our late-50s; and, when we were in high school and in college in the 1970s, we both worked in restaurants--so, we know a LOT more about restaurants than the average person.

The Friendly's Restaurant in Troy was an ICE COLD BARN--and, that was the best thing about it. We had to ask the waitress TWICE for coffee, and TWICE for cream and sugar. My meal was satisfactory--but, the cook and the waitress should be FIRED for the GARBAGE that they served my girlfriend: she was served BROWN salad--and, while picking thru it with her fork trying to find some green... she found a BUG... I say again, a BUG!!!!!

This was brought by me to the immediate attention of the Manager--who appeared to have a LOT of experience in assuaging customers... but who also appeared to be equally inept at being pro-active... so that customers do NOT have anything to complain about.

But that is not the end of the story: before we left the restaurant, we utilized the restrooms. The Ladies Room was even worse than the Men's Room: not only was there NO soap and NO paper towels, there was almost no toilet paper--but, worst of all, there was FECAL MATTER on the toilet seat, and a bunch of toilet paper on the floor around the toilet!!!

Lastly, if there is NO soap and NO paper towels in the restrooms, HOW DO THE EMPLOYEES MANAGE TO WASH THEIR HANDS BEFORE HANDLING YOUR FOOD?!!!!!

Absolutely the Best Restaurant Ever and so Affordable.