I just had my nails done and all I needed was a fill. I didn't get the guys name that did them but he had a thin mustache with glasses, longish hair. Worst job I've had and to be fair I really liked this place the first three times I went. After trying luxury nails across 81st that kept popping off, professional had given good service until today. I don't know how he couldn't tell I was not happy with and still charge me $33 for it! The nails are thick, some didn't even go to cuticle and will probably need to be filled next week. He burned me 4 times with the sander around the cuticle and then with the needlepoint sander they clean under your nails with he jabbed so deep I jumped three times and that's usually my favorite part. All this and still didn't get the crap out from under my nails, made my thumb bleed and managed to burn my cuticles even though he couldn't get the powder all the way down to them. The first "I'm sorry" is understandable. After that I'm just sorry. I did t have time to have him fix Bc what usually is a 30-45 min fill tool an hour and 5 min and I was late picking up my daughter. Not too mention I was too afraid to let him fix.