Liars!!! They lead you on and LIE to you!!! Have you driving an hour and a half TWICE to get there and find out everything you were told was a LIE. They say whatever they can to get you in the door.
We CONFIRMED our requirements MULTIPLE TIMES before making this trip.
The sales rep doesn't know how to do his job, he doesn't know the ins and outs of the process.
The manager said yes he does, he contacted us with a bank approval that works for us.
I said NO... He contacted us with a bank approval that WORKS FOR YOU!!
OUR requirements were ignored!
He lied to us and told us we were accommodated.
I should have listened to the ones who told us "all" University places are like this and stayed home!!!
Not to mention we told him we had a pre-approval letter and didn't want our credit ran multiple times, and they ran it 6 times!!! The sad thing? The one who pre-approved us is the one who DID approve us!
Josh Burks is the salesman and Randy Foster is his supervisor!