Received the battery in record time. Was impressed with the exceptional response, hope to continue to do business, even though we are all the way in Brandon, Florida, now if the fish will bite, I can try the new trolling motor on my Kayak, with this exceptional battery, thanks, Captain Larry Smith, USAF.

I am totally disappointed in the lack of response from the customer service team and the sales representatives for not responding to requests for assistance after a number of phone calls and an email asking for assistance. I received the product we ordered in record time but their customer service and follow-up are unacceptable.