We hired Aristrocat for our wedding downtown Detroit, I had heard good things and they were accommodating when I needed to add an additional hour to the beginning of our service to pick up the mother of the groom from a different hotel and bring her to pictures before the ceremony. The chauffeur did not check with valet or front desk to see if there were waiting guests (who were sitting in front of the hotel) which he should have being that he needed to park on a side street. As a result, the party bus for the wedding party went to pick up the mother of the groom, this resulted in a 15 min delay for pictures which there is rarely extra time before the ceremony for weddings.
The chauffeur then called the bride's room at the other hotel asking when guests would be ready, and when she requested he make trips between hotels to check he said that it would be inconvenient with traffic and construction.

Ultimately they were accommodating when booking but not as far as providing service, as they only provided portions of the service we hired them for. We were very thankful for Detroit Bus Company being so flexible during the mishap.

I used this company for my wedding a few months ago and I loved it! I had a limo bus for my wedding party of 14 and there was plenty of room for my wedding party and the photographer! The driver was super professional and the office staff was awesome! Would definitely recommend and will use again!