They are rude and not helpful at all. The practice was better when Dr stone was the owner he was a great doctor and make the practice a welcoming place to bring kids. But that all changed for me and my family after he retired. I will not be taking my children back to them and I have found another dentist that seems to fit what I'm looking for in a practice better any way. If you want people that think they know everything and don't really want to hear what you have to say then go to this practice.