I went here with a silver watch to sell and I was not impressed with the owner and the worker that were there on that day. The watch I was trying to sell was at least fifteen years old and in perfect shape. He (the owner) refused to look at it and said it was a fake after I contunusly told him otherwise. Watch out for this place.

Over the last twenty years I have been to several other shops in the Des Moines area. These guys are the best! They always seem to be able to find exactly what I am looking for!!!

I've worked in advertising/marketing 20 years+Last company (15yrs) I billed $800,000-$1,000,000 average. Most successful Director each year!!My opinion-Herman's is a typical jewelry store that is too lazy to upgrade their stores appearance and offer the public something new in their marketing. I actually offered to do a FREE Marketing Campaign FREE, when I was told business is slow accept for those wanting to sell their gold and jewelry. "Like it great if not no big deal." I have an awesome idea for the jewelry store and a ring idea. ZERO interest from them! Much success comes from listening or learning from someone...no matter how old one is.Today-picked up a ring (work done) and appraisel.The appraised was so off. "Frank said He had forgotten the details of what the ring was purchase for etc. Guys go to the Mall stores for that Ring...or Wholesale.Honestyl gave them a good review to help-MY BAD:(Dee Ann MacBride

A long time customer of a top jewelry store in Denver, I was hopeful to find a good store here in Des Moines.What I discovered was an EXCELLENT store--Hermans.The customer service TOP- NOTCHThe work TOP- KNOTCHThe knowledge of product TOP- NOTCHHerman's- TOP NOTCHDee Ann MacBride 3/18/2011

I promised my girlfriend a diamond ring if she lasted ten years with me, well she did. After going to every store in the Des Moines area, and I mean every store we went to Hermans and found a beautifull two carat platinum ring with a great price. Have gone back many times for cleaning and inspections on the ring. They have always been friendly and helpfull. we are working on are 12th year together

Was threatened buy a store clerk.. chased me outside.. crazy people... just ask to see the video tapes for the day of 11/10/10 at 2:00pm... crazy people..... dont do business with.....