Best customer service around. From the delivery guy who always chats me up if I am outside gardening, the tech people who have been here to service and repair our furnace to the same cheerful voices who always take our payment by phone. We have yet to experience a rude person! Truly a great company that excels in helping their customers out. No bullies and seem to answer all of our questions with "no problem".

Got frozen pipe in the middle of the night and called all the plumbing companies in Upper Valley. During that time of the year we got a lot of frozen pipes in this area, so all the plumbing companies were fully booked. Last call was made to Simple Energy and was told they were fully booked as well but willing to call me back to see if they can squeeze me in for the next day. So they were my only hope. So they called me and told me they were able to squeeze me in the next day. Mike came on time at 8am and he's very professional and willing to explain. He got stuck at my place for almost 7 hours and was able to fix the problem. Very happy with simple energy and will definitely come back again.

Excellent service. I accidentally ran myself out of propane on a Sunday. When the propane delivery truck arrived, the driver showed a lot of hustle. I asked him how many other calls he had. He replied, "none, you're my first call". He showed greater concern for our fuel needs than we did. Thank you, Scott!