Federal Financial Services Inc
3736 N Patterson Ave, Winston Salem, NC 27105
336-251-1023
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This company tried to repossess my vehicle for a payment that was due on the date 5/28/2014. I had made the payment $300.00 for that month in full but their agent strong armed an additional $100 out of me to pay toward the next month. I paid the $100 extra, however I later received a statement that the additional money that I paid was not credited to the account, but used as a fee to extend contract terms. This was not disclosed at the time of payment. Had I know what their intentions were I would have let them have the car and taken my business elsewhere. The fee was $97.54. If this had been disclosed ahead of time my payment would have been $397.54 instead of an even $400.00. This company is using fraudulent means to extract additional revenue in the manner of fees from it's customers. I asked them to pull the call, since it says they are recorded and they refused. The agent stated today 6/1/2014 that if I did not agree with the charge they would repossess my car.
09/30/09
Everyone is very nice and works with you. GREAT customer service!
- Hours
- Regular Hours
Mon - Fri: - Categories
- Financing Consultants, Financial Planning Consultants, Financial Services, Loans
- Payment Options
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes