I love Dr. Jolly. He is the best PCP for anyone looking for a vey compassionate MD. However, the office staff leave little to be desired. If you need to speak directly to your MD, they always block you from doing so. Sometimes you just like to discuss issues directly with him. After all, that is why you have a doctor. Is it not??

Dr. Jolly is an excellent physician and never rushes you and listens to.you. Everyone at the practice is very nice.

Dr. Folds has been my PCP for many years and I love him. He is compassionate, he listens, he tries to help and if he can't he will find someone who can. The nurses are efficient and very efficient and so is the front desk. Barbara in the lab is most helpful!

This practice is awesome! The staff are very committed and dedicated to patients well being. I have found a doctor for life

I absolutely love Dr Jolly. He has a very good bedside manner and listens to your every complaint. He does not rush through your appointment like so many other physicians I've dealt with in the past. The only problem I have is with the office staff. They could use some extensive customer service classes & the phlebotomist is awful.

As others here have stated, it can be difficult to reach them on the phone. That said, Dr. Jolly is the best physician I have ever encountered. He's highly personable, listens intently and responds to every question, taking time to ensure you fully understand what is going on. Perhaps he takes a little too much time with each patient as he tends to run a little late. But since you are going to wait anyway, why not wait for the best? If you are looking for a physician, I don't think you can do better. And not fat-prejudiced either!

Being with this doctor for over 30 years, I recommend him as the best medicine can offer. Dr. Folds is very respectful to his patients.He stays abreast of what is happening in the medical world, and thus treats a sickness with the utmost knowledge. He is who makes Club Haven Family Practice a 5 star business.

They are hard people to get in touch with. If they answer, they do put you on hold, but I will not hang up. I was on hold for 14 minutes today. Once you can get the appointment, everything is great. The doctor's are great and explain in detail that you can understand. I first saw Dr Jolly at Prime Care and when he left, I found out where he went and followed him. Getting through on the phone was a lot better before they went with Baptist. The nurses were also great and ready to help all the time.

You can never get a call through. Line stays busy. If someone answers you get put on hold so long you finally give up and hang up. I don't know how you are suppose to cancel an appointment when the service is so bad. Then you will get charged for a no show.