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Imperial Landscaping

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Landscaping & Lawn Services

125 Hartman Branch Ln, Winston Salem, NC 27127

336-764-3529

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REVIEW SUMMARY

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5
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
B
Brandon B.

12/05/18

Provided by YP.com
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PLEASE READ THIS REVIEW AND AVOID THIS BUSINESS. James, the owner of Imperial is one of the least professional business owners I have encountered. To keep this short and simple- James did give me a great price on annual lawn program. Overall I would give the actual work that he did a 5/10. Not great but not horrible. I think that he has some learning/research to do about products, lawn diseases/bugs as there is clear deficits and some of my neighbors yards that don't even have services have nicer looking yards- but that is not the point of this review.
I simply got tired of many unreturned phone calls. So I called this AM to politely ask for a refund and left a message as I always do. James called me back as quickly acting like a crazy man. He was yelling, cursing, and literally acting somewhat psychotic. For 5+ min I listened to a nonstop barrage of insults as he talked about "customers like me" and went on and on in a loud pressured and demeaning demeanor. I tried to get a word or two in trying to get him to calm down but it was not any use. Eventually I was able to say a few things why I was predominantly disappointed about their lack of communication etc. His response was that they take November off (and apparently shut their phones off and don't return calls)? And that I was being unreasonable for wanting a perfect yard. (Isn't that why people hire lawn companies?).
It is absolutely inappropriate for a business owner to treat a customer the way he did on the phone. I had paid for the entire year of treatment and still had 3-4 treatments due to me, but I would rather lose that money than allow this man back on my property as I honestly don't trust that he wouldn't use lawn killer rather than fertilizer after how angry he was and the way he spoke to me. Do you want someone like that working on your lawn? All I did was politely ask for a partial refund for treatments he has not completed.

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C
Cheryl G.

08/06/16

Provided by YPmobile
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James and his group were on time and delivered excellent service. We appreciate groups that get the job done in a timely and professional manner. We will utilize this group for our future landscaping needs.

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S
Sheri D.

03/16/14

Provided by YP.com
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Tried to reach this company several times for a quote but they never answer or call you back.

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L
lance1t

05/19/13

Provided by YPmobile
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lance1t

James & his crew do excellent work. They just finished treating my lawn for weeds &clover, they also plug, seed, & fertilize & put lime as needed

they do these for me in the fall

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S
stefanie.beck.583

05/13/13

Provided by YP.com
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I have been using Imperial Landscaping for over 4 years and am very happy with their high level of service. My yard looks so beautiful that I get a lot of compliments from all of my neighbors. They are very reliable and always do a great job. For worry free lawn service that you do not have to manage...choose Imperial Landscaping!

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4
4x4birds

11/20/12

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My mom who is 81 yrs old has been using Imperial Landscaping for about 6 yrs. James is always on time and dependable. He is helpful with suggestions for her yard that is very affordable and neccessary. He is very trustworthy and curtious and has made my mom and myself very satified with his work.

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DETAILS

Who's Mowing Your Lawn?

General Info
Our commitment to excellence and a high level of customer service is what sets Imperial Landscaping apart from everyone else.We offer a wide range of lawn care, including landscape design, fertilization, core aerating, mowing, seeding, weed control, disease and insect control. Residential Lawn Care Services Commercial Landscaping Services Turning your yard over to just any lawn service company can yield disappointing results. We are landscaping professionals committed to the very best in lawn care. Our fertilizers contain no fillers and we only use certified 99.9% weed free grass seed while core aerating. When mowing your lawn we expertly cut, trim, and blow off your walkways. Your complete satisfaction is our business. We are dedicated to providing quality lawn care that you can rely on and trust. Contact us today for your free estimate.Residential and Commercial Licensed and Insured NC Department of Agriculture & Consumer Services License: #(026-30911) - Ornamental and Turfgrass Pest Management
Extra Phones

Fax: 336-764-3529

Hours
Mon - Fri 8:00 am - 6:00 pm, Sat 8:00 am - 5:00 pm, Sun Closed
Category
Landscaping & Lawn Services
Services/Products
Imperial Landscaping is a full service lawn care company serving Winston Salem, Greensboro, High Point, and surrounding areas. We offer a range of lawn care services including, landscape design and installation, core aerating, seeding, fertilizing, mowing, pruning, planting, leaf blowing, mulch and pine needles, weed control, disease and insect control.
Payment Options
Brands
BOBCAT, STIHL
Amenities
Appointments Available
Languages
English, Spanish
Associations
NC Department of Agriculture Consumer Services License: #(026-30911) - Ornamental and Turfgrass Pest ManagementResidential and CommercialLicensed and Insured
Data provided by one or more of the following: Thryv, Data Axle, Yext.