The gal that did mine scrubbed/massaged too hard with large-grain scrub. The polish wasn't fully on my toenails, spaces everywhere. Got rhinestones put on my big toenail, all crooked on toenail bed. There was polish all over my skin. She gave me dirty looks the whole time, and kept making comments in another asian language, and stared me out the door. Will not pay $36 for that horrible experience ever again! Rude and uncomfortable.