Loyal Allstate Customer of more than 15 year is now very unhappy and going to move all my insurance to another insurance company. Customer service has really gone downhill. They cancelled our insurance without notice because my credit card expired and I didn't know. The only notice I received was saying that they had canceled. When I called to pay the bill and reactivate my account they were very unhelpful, after being disconnected 3 times, and said they could not insure a vehicle that has not been insured for more than 30 days. This is the second major problem with these guys. I do not recommend them and would just look somewhere else.