So, here's how my scheduled A/C check went today. Scheduled for between 2 and 4PM. By 4:30, no one has either called or showed up. I called your number and a guy answers. Here's how the conversation went: "Hello, Comfort Solutions""Yeah, we were due for an A/C check today between 2 and 4. It's 4:30, and we haven't heard from anyone.""Yeah, I'm running late. We can still do it if you're gonna be around." (NOTE: NO apology; no mention of the words I'm sorry)."Well, If you're not gonna at least pay me the courtesy of calling, maybe I don't wanna do business with you at all." (STILL waiting for an apology, which STILL never came).At which point he says: "Well, that would be up to you!"At which point I hung up. I guess he thinks he's the only A/C guy in town. Sorry Comfort Solutions, you had one shot at my business and you blew it!!!