Absolutely the worst place around to get boat parts!! I ordered some parts from Here and when they came in they where the wrong parts. Found this out after I got home of course. so I went straight back to try and get the right parts. Well they didn't have the parts on hand so once again I would need to wait. so I decided to go somewhere else. Asked for my money back for the parts And I was told no returns on special orders. I was not happy you order the wrong parts and now I can't return them!!?? I didn't even have the parts an hour and the packages where unopened! Long story short I got my money back after getting a little pissed off and yelling at some mentally challenged employee who couldn't even order the right parts in the first place. I will never be doing business with them again! Worst customer service ever!

Wow, I cannot remember the last time I had customer service like this.



Under new ownership for about 1 1/2 years, Jim and his mechanics are here to serve.



To clearly illustrate the level of customer service received by these guys, it may be best to tell my story.



I recently bought a boat. It turned out to be a lemon. I took it to them and upon walking into their shop I had the owner and 3 other mechanics listening to my story and concerns. Can you imagine taking your car somewhere and having 4 people listening to you?



They charge $89 an hour to look over the boat (I initially thought this was high, but after talking with other boat owners their mechanics charge $110 per hour). Something was definitely broken. To learn more they were going to have to pull the engine ($300 charge). I asked them to look at it again to see if there were any other issues that would make this boat to costly to repair and save me money on pulling the engine. Free of charge, they took another good hard look and found the cracks in the engine without having to pull it. The extra level of customer service saved me $300.



Using the paperwork written up by Columbia Marine Center, I was able to convince the previous owner to take back the boat and give me my money back! Another $800 in my pocket!



Not even 1 day later I bought another boat. After my first experience I wanted to have these guys look at it right away. Again, as soon as I come to their shop 30 minutes before closing time, I had 3 people looking at my boat. FREE OF CHARGE they started teaching me about my boat! They checked the oil (apparently you don't want water in the oil), checked the motor, let me know what might need work in the future, etc etc etc. They reassured me that for the price I got a lot of boat. It took 45 minutes (so they stayed 15 minutes longer than needed). Again, the cost for this...FREE (I did buy 2-cycle motor oil and a trailer light to thank them for their excellent customer service).



I cannot recommend this place enough. I had one friend that said they took too long to fix his boat. I reminded him that he took it there under old ownership. New ownership has made a world of difference.



If you are a boat owner, or are even thinking of becoming a boat owner, go see these guys. Great, great people.

I was looking for moorage for my 21' boat I just bought. A friend said they are at Columbia Marine Center and told me I had to check them out. I went in and found a marina that had moorage, parts, a shop and it is right next to a boat ramp.

This is my first boat and I was putting it in the water, and I could not get my outdrive down. I went over to see if one of the technicians could help me and the owner came over to the boat ramp fixed it right there and did not charge me. When I told him this is my first boat He even met me at the slip to help me in. He told me all about the improvements that they are making to the marina and they are open 6 days a week. Everyone is so friendly there, the parts guy even remembered my name when I walked in a week later.

You have to check this place out!

This is a family owned and operated business. The employees are helpful and nice. I have never been unsatisfied. They always have someone help me out to solve my problem. Great company!

No good. Had a motor freeze over the winter due to power loss. Had them work on it. Said the ran it and didn't see any leaks. Found out first run of the year the exhaust manifold had a crack in the top in plain view. Told them about it and said I should find another mechanic. What a waste of time and money.

I have had repairs done at several different boat shops in the area, I have always left these facilities less then satified. I decided to give Columbia Marine Center a try. I had called around the other shops for a possible cause and estimate for the problem I was having. They all told me it would be a very costly fix. What a refreshing change, when I recieved a call from the service department they had fixed my boat for just there minimum diagnostic charge. And it was fixed correctly. Very good job Columbia Marine Center, I will definatly use them again.

This is the only place to have your boat repaired and to moore you boat. we were having a problem with are boat and had guests on board ready to go for a cruise. they came down to our boat and fixed within an hour and we got on our way. the boat has not run this good since we owned it. and it only took about an hour. We have had another business try to fix it, took three weeks and it was never fixed. GREAT JOB Columbia Marine Center. You guys are awesome.