your staff is second to none. receiving help from someone who has been there and done that is awesome. special props to bryan h who helped me with a backpack for my son going to philmont nm with the scouts. after learning he had been there i was immediately at ease. he isn't the only one with such first hand knowledge however. everyone i've talked to over the past 3 months preparing for this trip has been outstanding. you folks have changed where i shop for my gear and i thank you